Guides

A short checklist for each type of business, with the reason behind each item. They’re the same checklists you get with your report.

1. Home tradesMake it easy to see the jobs you do, where you work and how customers can reach you.
2. Outdoor workShow the outdoor work you take on and the practical details customers need before a visit.
3. Vehicle servicesHelp drivers understand the work, booking process and when they can use their vehicle again.
4. Makers and repairsShow what you can make or mend and what a customer should bring or send you.
5. Health and fitnessGive people enough detail to choose a suitable service and understand how appointments work.
6. Hair and beautyMake treatments, appointments and the visit itself clear before someone books.
7. Food and drinkShow what you serve, when you are open and how people can order or visit.
8. ShopsHelp customers see what you stock and whether to visit, reserve or order.
9. Professional servicesExplain the work you do, who handles it and how an enquiry becomes an appointment.
10. Care and childcareFamilies need clear information about who provides care, how it works and how to check a registration.
11. Events and creative workShow the work you take on and the steps from enquiry to delivery.
12. Cleaning and home servicesTell households and businesses what is included, where you work and how to book.
13. Local businessesWhatever you do, make your work, contact details and next steps easy to find.