Guides

Hair and beauty

Make treatments, appointments and the visit itself clear before someone books.

9 things to check

1. List each service with the time it usually needs.Clients can choose the right appointment.
2. Show photos of your own work with permission.People can see the styles and finishes you offer.
3. Explain patch tests and consultation steps where relevant.Clients know whether they need to visit before treatment.
4. Say how to book, change or cancel.A clear policy avoids missed appointments.
5. Name the people who carry out treatments and their experience.Clients can choose who they book with.
6. Keep Google opening hours and address accurate.People can plan their visit.
7. Show access and parking details if they affect arrival.Clients know where to go.
8. Ask for a review after the appointment using a direct link.Recent feedback helps new clients choose.
9. Describe aftercare where it is relevant to a treatment.Clients can look after the result when they get home.