Guides

Vehicle services

Help drivers understand the work, booking process and when they can use their vehicle again.

9 things to check

1. List the makes and types of vehicle you work on.Drivers can see whether you can take their vehicle.
2. Separate repairs, servicing and inspections on your site.Each is a different reason to get in touch.
3. Explain how to book and whether you need the registration number.Drivers can give you the information you need first time.
4. State your opening hours and how to arrange drop-off and collection.People can plan around being without their vehicle.
5. Explain when you ask for approval before extra work.Customers know how changes to the agreed work are handled.
6. Keep your Google address, phone and opening hours current.Drivers often check the listing before setting off.
7. Show clear photos of the premises and customer entrance.People can find you when they arrive.
8. Ask for a review after collection, using a direct link.Accounts of completed work help other drivers choose.
9. For MOT testing, show your authorised test station details if applicable.Drivers can check they are booking an authorised centre.